This Privacy Policy explains how EU Corporate Services SA ("EUINCS", "we", "us") collects, processes and protects personal data when you visit www.euincs.com, sign up to our waitlist, or interact with our AI and human consultants. We process personal data in accordance with Regulation (EU) 2016/679 ("GDPR") and the Luxembourg Data Protection Act of 1 August 2018.
1. Data Controller
EU Corporate Services SA, a société anonyme incorporated in Luxembourg. Contact: privacy@euincs.com. Full company details are available in our Impressum.
2. Personal data we collect
- Waitlist data: email address, optional name, country, company name, referral code.
- Consultant interactions: the questions you submit to the AI Consultant and any messages you send when booking a call with our human consultant.
- Technical data: IP address, browser type, device, pages visited, timestamps, referrer.
- Cookies & local storage: strictly necessary cookies for session and security. We do not use advertising cookies.
3. Purposes and legal bases
- Operate the waitlist and notify you at launch — Art. 6(1)(b) GDPR (pre-contractual measures).
- Provide the AI Consultant and respond to questions — Art. 6(1)(b) GDPR.
- Service improvement, security, fraud prevention — Art. 6(1)(f) GDPR (legitimate interests).
- Marketing communications about EUINCS — Art. 6(1)(a) GDPR (consent, opt-out at any time).
- Legal and tax obligations — Art. 6(1)(c) GDPR.
4. Recipients and processors
We share data only with processors acting on our instructions under Art. 28 GDPR:
- Hosting & database infrastructure (EU region).
- AI model providers used to power the AI Consultant.
- Email delivery providers for transactional and waitlist messages.
- Analytics providers configured to anonymize IP addresses.
5. International transfers
Where a processor is located outside the EEA, transfers are protected by Standard Contractual Clauses (Commission Decision 2021/914) and supplementary measures where required.
6. Retention
- Waitlist data: until launch + 24 months, or until you unsubscribe.
- AI Consultant transcripts: up to 12 months for quality and safety review.
- Server logs: up to 90 days.
- Accounting records: 10 years (Luxembourg Commercial Code).
7. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, and port your data, and to object to processing based on legitimate interests. You may withdraw consent at any time. To exercise these rights contact privacy@euincs.com.
You also have the right to lodge a complaint with the Luxembourg supervisory authority, the Commission Nationale pour la Protection des Données (CNPD), cnpd.public.lu.
8. Security
We apply industry-standard technical and organizational measures including encryption in transit (TLS), encryption at rest, role-based access controls, and audited backups.
9. Changes
We may update this policy from time to time. Material changes will be announced on this page and, where appropriate, by email.